Troubleshooting

Problem

Possible cause

Possible solution

The appliance does not work

The appliance is switched off

Switch on the appliance

The power supply is interrupted

Check the power supply, plug in the power cable

The voltage is not correct

Use a compatible power source

Unusual noise

Gears damaged or insufficiently lubricated

Replace damaged parts and/or lubricate gears

Too heavy load

Reduce load

Accessory or bowl not attached properly

Make sure parts are fixed in position

Appliance stopped working

Overload protection activated

Wait 15 minutes and reset the overload protection switch

Not mixing properly

Wrong speed setting

Change speed

Too heavy load

Reduce load