Problem
Possible cause
Possible solution
The appliance does not work
The appliance is switched off
Switch on the appliance
The power supply is interrupted
Check the power supply, plug-in power cable
The voltage is not correct
Use a compatible power source
Unusual noise
Gears damaged or insufficiently lubricated
Replace damaged parts and/or lubricate gears
Too heavy load
Reduce load
Accessory or bowl not attached properly
Make sure parts are fixed in position
Appliance stopped working
Overload protection activated
Wait 15 minutes and reset the overload protection switch
Not mixing properly
Wrong speed setting
Change speed
Too heavy load
Reduce load